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Refund Policy

Refund Policy

Welcome to our Refund Policy. Please read this policy carefully before purchasing our products.

Digital Products (Engine Mapping)

Our digital products, including Engine Mapping, are not physical goods that can be returned. As a result, we cannot offer refunds or exchanges for these items. By purchasing these products, you acknowledge that they are non-returnable and non-refundable, except in the case of faulty products.

Custom Products (Pure Turbos)

Our custom products, including Pure Turbos, are made to order and tailored to individual specifications. These items are non-returnable and non-refundable due to their bespoke nature.

Faulty Products

Faulty products are items that are received damaged or do not operate as described. If you receive a faulty product, please contact us within 7 days of receipt, providing full details and photographic evidence of the fault where possible. We will investigate the issue and, where appropriate, provide a refund or replacement. Your statutory rights are not affected.

To initiate a return or refund for a faulty product, please email us at hello@b58tuning.com with your receipt or proof of purchase.

This policy is in line with and exceeds the UK's Consumer Rights Act 2015.

Terms and Conditions of Sale

Introduction

1.1 These Terms and Conditions of Sale ("Terms") govern the sale and supply of custom vehicle tuning software and upgraded turbochargers ("Products") by B58Tuning ("the Company", "we", "us", or "our") through our Shopify store.

1.2 By placing an order for any Products from our store, you, the buyer ("you" or "your"), agree to be bound by these Terms. Please read these Terms carefully before proceeding with your purchase.

Products

2.1 Our Products are designed for use in custom vehicle tuning and upgrading turbochargers. We make every effort to accurately describe and display the Products on our Shopify store. However, we cannot guarantee that the appearance, colour, or other attributes of the Products will be completely accurate, as this may depend on your device and its settings.

Purchasing Products

3.1 By purchasing Products from our store, you confirm that:

(a) You are at least 18 years of age and have the legal capacity to enter into a binding contract;
(b) The information you provide during the order process is accurate, current, and complete;
(c) You will use the Products only in accordance with these Terms, any applicable laws and regulations, and any manufacturer's guidelines and instructions; and
(d) You accept the risks associated with using the Products as set out in these Terms.

Prices and Payment

4.1 All prices displayed on our Shopify store are in British Pounds Sterling (GBP) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without notice.

4.2 You must pay for the Products in full, including any applicable shipping fees, at the time of placing your order. We accept various payment methods, as indicated on our Shopify store.

Risk and Liability

5.1 You acknowledge and agree that:

(a) The Products are intended for use by individuals with knowledge and experience in custom vehicle tuning and upgrading turbochargers;
(b) The installation and use of the Products may involve risks, including the risk of damage to your vehicle's engine or other components; and
(c) You are purchasing and using the Products at your own risk.

5.2 You agree to indemnify, defend, and hold harmless the Company, its directors, employees, and agents from and against any and all claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising from or in connection with:

(a) Your purchase, installation, or use of the Products;
(b) Any damage to your vehicle's engine or other components resulting from the purchase, installation, or use of the Products; or
(c) Your breach of these Terms or any applicable laws or regulations.

5.3 To the maximum extent permitted by law, the Company shall not be liable to you or any third party for any direct, indirect, incidental, consequential, special, or punitive damages, whether in contract, tort, or otherwise, arising from or in connection with your purchase, installation, or use of the Products or your breach of these Terms.

Governing Law and Jurisdiction

6.1 These Terms and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

6.2 You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

Miscellaneous

7.1 If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

7.2 We may revise these Terms at any time by updating them on our Shopify store. Your continued use of our store and purchase of our Products following any such changes will indicate your acceptance of the revised Terms.

7.3 These Terms, together with our Privacy Policy and any other policies or guidelines provided on our Shopify store, constitute the entire agreement between you and the Company with respect to your purchase and use of the Products.

7.4 Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

7.5 The headings used in these Terms are for convenience only and shall not affect the interpretation of the provisions.

7.6 You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or sublicense our rights and obligations under these Terms at any time without notice to you.

Governing Law and Jurisdiction

6.1 These Terms and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

6.2 You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

Miscellaneous

7.1 If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

7.2 We may revise these Terms at any time by updating them on our Shopify store. Your continued use of our store and purchase of our Products following any such changes will indicate your acceptance of the revised Terms.

7.3 These Terms, together with our Privacy Policy and any other policies or guidelines provided on our Shopify store, constitute the entire agreement between you and the Company with respect to your purchase and use of the Products.

7.4 Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

7.5 The headings used in these Terms are for convenience only and shall not affect the interpretation of the provisions.

7.6 You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or sublicense our rights and obligations under these Terms at any time without notice to you.

Contact Information

If you have any questions or concerns about these Terms or our Products, please do not hesitate to contact us at hello@b58tuning.com or 07398241799.